Privacy Policy | last updated may 21, 2026
What information we collect
We collect personal information that you provide to us directly. This may include your name, email address, phone number, wedding or event date, location details, and any other information you share with us through our contact form, email, or social media enquiries.
When you visit our website, we may also automatically collect certain technical information such as your IP address, browser type, and pages visited. This information is collected through cookies and third-party tools like Google Analytics and is used solely to understand how people use our website so we can keep improving it.
We do not collect sensitive personal information unless you voluntarily share it with us, and we will never ask for it.
Who we are
Welcome! This is the privacy policy for Shannan Griffiths Photography, a photography business based in Melbourne, Victoria, Australia. When we say "we," "us," or "our," we mean Shannan Griffiths Photography. You can reach us at shannangriffiths.photography@gmail.com
This policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
How we use your information
We use your personal information to respond to your enquiries, provide our photography services, send you booking confirmations and session details, deliver your final gallery, and occasionally share updates or offers we think you'll genuinely love. We will always give you the option to opt out.
We do not use your information for automated decision-making or profiling.
Who we share your information with
Your personal information is yours and we treat it that way! We do not sell, rent, or trade your information to third parties. We may share your details with trusted service providers who help us run our business, such as our gallery delivery platform, booking software, or email provider. These providers are required to handle your information securely and only for the purposes we specify.
If we are ever required by law to disclose your information, we will comply with that legal obligation.
Your photographs and image rights
When you engage Shannan Griffiths Photography, your images may be shared on our website, social media platforms, or used in our marketing and portfolio materials. We will always seek your permission before sharing any imagery, either through your booking agreement or directly in correspondence.
If you would prefer your images remain private, just let us know! We are absolutely happy to accommodate that and will note it in your booking details.
Storage and security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Your data is stored securely using reputable platforms and we regularly review our security practices.
We retain your personal information for as long as is necessary to provide our services and meet our legal obligations, after which we will securely dispose of it.
Accessing and correcting your information
You have the right to access the personal information we hold about you and to request corrections if anything is inaccurate. To do so, please reach out to us at shannangriffiths.photography@gmail.com, and we will get back to you promptly.
Complaints
If you believe we have handled your personal information in a way that does not comply with the Australian Privacy Principles, please contact us first at shannangriffiths.photography@gmail.com so we can try to resolve things together. If you are not satisfied with our response, you have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Updates to this policy
We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to check back occasionally so you always know how we are looking after your information.
